Multichannel Insights Is Product The Hero of Your SaaS Story? One of the world’s most famous personalities, Elon Musk, once said, “Brand is just a perception, and perception will match reality over time.” And the easiest way to be close to the reality in the SaaS landscape, especially in a product-led growth marketing scenario, is to trust the product to bring in customers rather than […] Written by Alekha May 3, 2022May 4, 2022
Multichannel Insights Are You Listening to Your Customer’s Motivation? It’s important to acknowledge that conversion is a complex problem for any SaaS business, as is evident by the data presented here in this benchmark report. You can attract your audience through interest matching. You can get them to try something new for free, for a bit. However, the path to conversion or becoming paid […] Written by Roy Nallapeta April 28, 2022June 5, 2022
Multichannel Insights The Path to B2B Conversion: Intent to Motivation Using Contextual Marketing In the 2002 movie Minority Report, when John Anderton, portrayed by Tom Cruise, went inside a mall, he was greeted by the AI interface that announced and recommended product after product, to the dismay of the character. Marketers can well relate to this since they resemble how programmatic ads work in today’s world. Marketers today […] Written by Alekha April 26, 2022April 26, 2022
Multichannel Insights SaaS, PLG and New World Order – Leveraging Data Science in SaaS and PLG world Mentza Session: Leveraging Data Science in SaaS and PLG world -> Listen to the recording here. Rohit: This is Rohit Nallapeta. I’m here to talk about SaaS, PLG in the New World order. I’d like to get Satish Patil, a data scientist, and an entrepreneur, to talk about this whole session. Okay, folks, let’s get […] Written by Alekha April 22, 2022June 6, 2022
Multichannel Insights Customer Intent vs Interest- Conflicts in Everyday Marketing William Bernbach, a pioneer in the American advertising industry, said, “You cannot sell a man who isn’t listening.” It is one of the fundamental criteria that defines a marketer’s strategy while designing a campaign. The degree of success is usually determined by its ability to engage the customers and eventually convert them. Marketers use various […] Written by Alekha April 19, 2022May 10, 2022
Multichannel Insights The party is over for some, but if you’re cool the afterparty is about to begin As Tony Stark, a.k.a., Iron Man says in his namesake movie that “the party is over, but the afterparty starts in fifteen minutes”. Interestingly, something similar is happening in the marketing domain. Here too, the party is almost over for the third-party data providers, supporters, and dependents. But those who want to stay for the […] Written by Roy Nallapeta April 12, 2022June 5, 2022
Multichannel Insights SaaS, PLG and New World Order, Buy or Build the PLG Stack? Mentza Session: Buy or build the PLG tools? -> Listen to the recording here. Uday: Hey hi Rohit! Rohit: Hey Uday. How are you? Thanks, guys, for joining. I think a lot of people are here. Just to recap, this whole conversation is about, to build or buy? This I think is an eternal question […] Written by Alekha April 8, 2022April 8, 2022
Multichannel Insights SaaS Email Using Contextual communication to overcome the Stockholm Syndrome in Marketing Today, Malcolm Muggeridge, a famous British journalist and satirist has said that “History will see advertising as one of the real evil things of our time. It stimulates people constantly to want something or the other”. It is understandable that the quote might not hold entirely true for the SaaS landscape. However, it does speak […] Written by Alekha April 5, 2022June 6, 2022
Multichannel Insights SaaS Email The Cookie Jar is Empty; Email an alternate way to Entice Customers “Cookies in the morning, cookies late at night. Cookies all day, here take another bite!” seems to be the mantra for marketers worldwide today. Cookies make the online marketing world tick. When consumers accept the cookies, they expect a delicious experience from brands, while marketers leverage the data to strategize their marketing plans and target […] Written by Alekha March 29, 2022June 5, 2022
Multichannel Insights Product Product-led Growth isn’t bogus, It’s the Real Deal! Here’s a contrarian viewpoint that was posted recently. I get that there’s an enormous amount of frustration from the tech, marketing intelligentsia, and operators whenever a buzzword is overused. Everyone wants to monopolize the word. They want to capitalize on the frenzy of the new thing. But, there’s originality to the concept and that is […] Written by Roy Nallapeta March 17, 2022June 6, 2022
Glance Integration with Stripe is LIVE! We are excited to announce yet another addition to our integrations. Integration with Stripe is here, and it brings real-time payment data to your customer segmentation. Why is payment data important? It tells you your customer’s intention to pay. For example, a customer who provides payment information in exchange for a free trial is more […] Written by Alekha September 9, 2022September 8, 2022
Must-Try Tools for Customer Segmentation in 2022 If you want to get the most out of your customer segmentation strategy, you need to use the right tools. Here, we will share with you the best customer segmentation tools in 2022. These tools (especially, the sixth tool!) will advance your customer segmentation process and give you a unique perspective on your existing customers. […] Written by Pooja K August 30, 2022November 16, 2022
Glance Integration with Stripe is LIVE! We are excited to announce yet another addition to our integrations. Integration with Stripe is here, and it brings real-time payment data to your customer segmentation. Why is payment data important? It tells you your customer’s intention to pay. For example, a customer who provides payment information in exchange for a free trial is more […] Written by Alekha September 9, 2022September 8, 2022
Must-Try Tools for Customer Segmentation in 2022 If you want to get the most out of your customer segmentation strategy, you need to use the right tools. Here, we will share with you the best customer segmentation tools in 2022. These tools (especially, the sixth tool!) will advance your customer segmentation process and give you a unique perspective on your existing customers. […] Written by Pooja K August 30, 2022November 16, 2022
How Does Churn Rate Affect Your Business?and What Is Monthly vs Annual Churn Rate? If you’re in the SaaS business, you’ve likely heard the word churn—it’s a key indicator of customer satisfaction and retention. But what is the churn rate? Do you know the difference between the monthly and annual churn rate? Here we’ll explore the definition of each and understand why a churn rate is an important measure […] Written by Pooja K August 24, 2022November 16, 2022