Multichannel Insights The Path to B2B Conversion: Intent to Motivation Using Contextual Marketing In the 2002 movie Minority Report, when John Anderton, portrayed by Tom Cruise, went inside a mall, he was greeted by the AI interface that announced and recommended product after product, to the dismay of the character. Marketers can well relate to this since they resemble how programmatic ads work in today’s world. Marketers today […] Written by Alekha April 26, 2022April 26, 2022
Multichannel Insights SaaS, PLG and New World Order – Leveraging Data Science in SaaS and PLG world Mentza Session: Leveraging Data Science in SaaS and PLG world -> Listen to the recording here. Rohit: This is Rohit Nallapeta. I’m here to talk about SaaS, PLG in the New World order. I’d like to get Satish Patil, a data scientist, and an entrepreneur, to talk about this whole session. Okay, folks, let’s get […] Written by Alekha April 22, 2022June 6, 2022
Multichannel Insights Customer Intent vs Interest- Conflicts in Everyday Marketing William Bernbach, a pioneer in the American advertising industry, said, “You cannot sell a man who isn’t listening.” It is one of the fundamental criteria that defines a marketer’s strategy while designing a campaign. The degree of success is usually determined by its ability to engage the customers and eventually convert them. Marketers use various […] Written by Alekha April 19, 2022May 10, 2022
Multichannel Insights SaaS, PLG and New World Order, Buy or Build the PLG Stack? Mentza Session: Buy or build the PLG tools? -> Listen to the recording here. Uday: Hey hi Rohit! Rohit: Hey Uday. How are you? Thanks, guys, for joining. I think a lot of people are here. Just to recap, this whole conversation is about, to build or buy? This I think is an eternal question […] Written by Alekha April 8, 2022April 8, 2022
Multichannel Insights SaaS Email Using Contextual communication to overcome the Stockholm Syndrome in Marketing Today, Malcolm Muggeridge, a famous British journalist and satirist has said that “History will see advertising as one of the real evil things of our time. It stimulates people constantly to want something or the other”. It is understandable that the quote might not hold entirely true for the SaaS landscape. However, it does speak […] Written by Alekha April 5, 2022June 6, 2022
Multichannel Insights SaaS Email The Cookie Jar is Empty; Email an alternate way to Entice Customers “Cookies in the morning, cookies late at night. Cookies all day, here take another bite!” seems to be the mantra for marketers worldwide today. Cookies make the online marketing world tick. When consumers accept the cookies, they expect a delicious experience from brands, while marketers leverage the data to strategize their marketing plans and target […] Written by Alekha March 29, 2022June 5, 2022
Product SaaS Email Leveraging Email as a Customer Journey Tool Attracting new customers or retaining existing ones is always a tricky task for marketers. Understanding customer intent is the key to increasing engagement, a customer journey map can work well. It helps analyze user behavior across touchpoints and delivers a seamless experience according to customers’ online activities. But these constant communications across channels can result […] Written by Alekha March 23, 2022June 6, 2022
Multichannel Insights “To CTR or To CTOR” – The Quest of Success in Email Marketing Campaigns As an email marketer, I am sure you track the performance metrics that define the success of your email marketing campaigns. The usual performance metrics tracked are deliverability, open rates, and CTR, while a certain metric such as CTOR is neglected. CTR, or click-through rate measures the link clicks among all the email recipients. CTOR, […] Written by Alekha March 15, 2022June 5, 2022
Multichannel Insights SaaS and the Rise of Self-Serve Enterprise – A Mentza Session Link to podcast: Listen here. Rohit: Hi Achyuth, hi everybody, thanks for joining this live conversation. I want to give you a little bit of a quick introduction to myself and the channel. What we’re trying to do here, look, SaaS, everybody knows is Software As A Service. There is a new movement in the […] Written by Alekha March 14, 2022March 18, 2022
Marketing Sparks SaaS Email The “Not So Secret” Techniques of Increasing Trial Customer Rates with Contextual Segmentation Free trials and demos on SaaS products succeed because they offer a complete experience of benefits and its value proposition without buying the product. It’s pretty standard for SaaS products to offer a ‘free trial’ option through B2B email campaigns to encourage potential sign-ups. This is a good strategy since ‘Free Trial’ or ‘Try for […] Written by Alekha March 9, 2022June 5, 2022
Glance Integration with Stripe is LIVE! We are excited to announce yet another addition to our integrations. Integration with Stripe is here, and it brings real-time payment data to your customer segmentation. Why is payment data important? It tells you your customer’s intention to pay. For example, a customer who provides payment information in exchange for a free trial is more […] Written by Alekha September 9, 2022September 8, 2022
Must-Try Tools for Customer Segmentation in 2022 If you want to get the most out of your customer segmentation strategy, you need to use the right tools. Here, we will share with you the best customer segmentation tools in 2022. These tools (especially, the sixth tool!) will advance your customer segmentation process and give you a unique perspective on your existing customers. […] Written by Pooja K August 30, 2022November 16, 2022
Glance Integration with Stripe is LIVE! We are excited to announce yet another addition to our integrations. Integration with Stripe is here, and it brings real-time payment data to your customer segmentation. Why is payment data important? It tells you your customer’s intention to pay. For example, a customer who provides payment information in exchange for a free trial is more […] Written by Alekha September 9, 2022September 8, 2022
Must-Try Tools for Customer Segmentation in 2022 If you want to get the most out of your customer segmentation strategy, you need to use the right tools. Here, we will share with you the best customer segmentation tools in 2022. These tools (especially, the sixth tool!) will advance your customer segmentation process and give you a unique perspective on your existing customers. […] Written by Pooja K August 30, 2022November 16, 2022
How Does Churn Rate Affect Your Business?and What Is Monthly vs Annual Churn Rate? If you’re in the SaaS business, you’ve likely heard the word churn—it’s a key indicator of customer satisfaction and retention. But what is the churn rate? Do you know the difference between the monthly and annual churn rate? Here we’ll explore the definition of each and understand why a churn rate is an important measure […] Written by Pooja K August 24, 2022November 16, 2022