Product If-else Loop Nightmares of Marketers and How Behavioral Segments are the Saviors If you’re an email marketer, you already know the problem of email marketing in SaaS. Most of it stems from your list. Here are some common problems with the lists Too many lists or unorganized lists Too many or too few emails in a single list Lists lack contexts or meaning This being the problem […] Written by Roy Nallapeta December 6, 2021March 30, 2022
Marketing Sparks Product Dear SaaS, Traditional Marketing is Dead; Long Live Contextual Growth Marketing Traditional Marketing is obsolete and doesn’t work for product-led growth (PLG) SaaS products. Marketing, including AI email automation, is all about contextual growth marketing now. Why is traditional marketing not relevant anymore? Most traditional marketing looks at buying as a one-time event. Traditionally software license sales were usually one-time occurrences, with the chance to renew […] Written by Roy Nallapeta November 29, 2021March 30, 2022
Multichannel Insights CTOR – Middle child of email metrics CTOR: The Middle Child of Email Metrics Middle child syndrome is the belief that middle children are excluded, ignored, or even outright neglected because of their order of birth between their siblings. If this analogy was to be carried out in the world of email marketing or email marketing segmentation, it would be the metric […] Written by Roy Nallapeta April 20, 2021March 30, 2022
Data Science Multichannel Insights Introducing Intelligent Marketing Graph Connecting the dots is an eternal quest of the human condition. We all continue to find meaning by peering into our past and trying to predict the future. To quote from Steve Jobs’s famous Stanford speech “Again, you can’t connect the dots looking forward; you can only connect them looking backward.” -Steve Jobs There’s a […] Written by Roy Nallapeta December 7, 2020March 18, 2022
Multichannel Insights Bighead and $125:Building a facebook audience & why it doesn’t matter I have to start this blog with a confession; we cheated on the first 100. It doesn’t mean cheat, cheat; all we did was enroll all our friends from school, college, and work to like our page. We even asked our family and relatives to like our page. In case you’re wondering why, here’s the […] Written by Roy Nallapeta August 24, 2020March 18, 2022
Multichannel Insights Stone soup and the power of cross-channel intelligence The famed parable of stone soup is a perfect example of today’s world of intelligence tools. If you need a refresher of the parable, here’s a quick primer from Wikipedia. ‘Stone Soup is a European folk story in which hungry strangers (monks in some stories) convince the people of a town to each share a […] Written by Roy Nallapeta July 29, 2020March 18, 2022
Multichannel Insights Product Indiana Jones and the holy grail of marketing: Insights Insights are pretty much the holy grail of marketing. The textbook definition of insights is as follows – ‘a deep understanding of a person or thing’. Finding the right insights at the right time could be the difference between success and failure. Irrespective of your profession, insights mean in-depth knowledge of the domain and then […] Written by Roy Nallapeta July 21, 2020March 18, 2022
Glance Integration with Stripe is LIVE! We are excited to announce yet another addition to our integrations. Integration with Stripe is here, and it brings real-time payment data to your customer segmentation. Why is payment data important? It tells you your customer’s intention to pay. For example, a customer who provides payment information in exchange for a free trial is more […] Written by Alekha September 9, 2022September 8, 2022
Must-Try Tools for Customer Segmentation in 2022 If you want to get the most out of your customer segmentation strategy, you need to use the right tools. Here, we will share with you the best customer segmentation tools in 2022. These tools (especially, the sixth tool!) will advance your customer segmentation process and give you a unique perspective on your existing customers. […] Written by Pooja K August 30, 2022November 16, 2022
Glance Integration with Stripe is LIVE! We are excited to announce yet another addition to our integrations. Integration with Stripe is here, and it brings real-time payment data to your customer segmentation. Why is payment data important? It tells you your customer’s intention to pay. For example, a customer who provides payment information in exchange for a free trial is more […] Written by Alekha September 9, 2022September 8, 2022
Must-Try Tools for Customer Segmentation in 2022 If you want to get the most out of your customer segmentation strategy, you need to use the right tools. Here, we will share with you the best customer segmentation tools in 2022. These tools (especially, the sixth tool!) will advance your customer segmentation process and give you a unique perspective on your existing customers. […] Written by Pooja K August 30, 2022November 16, 2022
How Does Churn Rate Affect Your Business?and What Is Monthly vs Annual Churn Rate? If you’re in the SaaS business, you’ve likely heard the word churn—it’s a key indicator of customer satisfaction and retention. But what is the churn rate? Do you know the difference between the monthly and annual churn rate? Here we’ll explore the definition of each and understand why a churn rate is an important measure […] Written by Pooja K August 24, 2022November 16, 2022